reminder.gif

Reminders in the Google Ecosystem

Reminders in the Google Ecosystem

Reminders in the Google Ecosystem

A Mobile App Usability Study with Microsoft Outlook Team 

Role Point of Contact + Researcher

Client/Mentor Andrew Lambert, Josh LaMar (Microsoft)

Team Anamika Soni, Charlie Huo, and Rachel Xu (University of Washington)

Product

A “Reminder” flows between the different views in the Google ecosystem;

In this Usability Study, we focus on Google Inbox, Google Calendar, and Google Keep.

User

People who use Google Calendar, Google Inbox, and/or Google Keep to manage reminders for their personal life.

Research Goal

Gain competitive insights on Reminders in Google Ecosystem to identify opportunities for consumer Microsoft Outlook Calendar and Mail.

Research Question

To what extend does the information architecture match the user’s mental model?

What works and what’s frustrating, and what’s missing?

Methods

 

Pre-Test

Interaction Map

Participant Recruiting Matrix

Slides that I created to demonstrate the participants recruitment process for the class.

Screen Shot 2018-09-14 at 11.02.31.png
 

Test

Survey

Behavior Interview

Usability Test with Task Scenario

Concluding Interview

ins3-08.jpg
 

Post Test

Affinity Diagraming

High Light Reel

Research Report

affinity.jpg

Reflection

A slide that I created to share with the class what I learned from this study.

reflection.jpg

What’s next?

Inspired by the findings from this usability study, I am conducting more user research and am creating a consumer logistic tool for the entrepreneurs and the freelancers to optimize their daily commute schedule.

hero-mainpage.jpg